Returns & Exchanges

At KY for KY Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for most items in their original, unused condition.

Return Process

  • 1.
    Initiate Your Request

    Log into your account or visit our online return portal to enter your order number and email address to start the process.

  • 2.
    Prepare the Package

    Carefully pack your items in their original packaging and include the packing slip or a note with your order details.

  • 3.
    Ship the Item

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.